Privacy Policy

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This Privacy Policy explains how Basha Bedding Ltd ('We/Us/Our') collect, store and use your personal data when you browse and use (the 'Website'), and when you provide us with your personal data. Please read this Privacy Policy carefully.

By accessing, browsing or otherwise using the Website you confirm that you have read, understood and agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use the Website. Basha Bedding Ltd is a company registered in England and Wales (registration number 10088035) with registered office at Welby, Grantham, NG32 3LN.

We respect your right to privacy and are committed to maintaining it. We only collect, store and process your personal data in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2011.

What information might be held about me?

Information that you have provided to us including but not limited to when you:
Purchase products through the Website.
Submit rate and reviews.
Use Basha Bedding applications on Facebook.
Use the Basha Bedding mobile shopping application.
Enter competitions, prize draws or promotions which we are promoting.
Information you provide to us when applying through the website for registration, subscribing to any of our services or requesting further services.
If you contact us for any reason, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Information we collect using cookies stored on your device. Please see the section on cookies for more information and how to manage them.
Your IP address.
Details of your visits to the website including, but not limited to, traffic data, location data and other communication data and the resources, advertisements and linked sites that you access.
Information provided to us by other companies who have obtained your permission to share information about you.

Information we request and hold includes but is not limited to the following:

Your name, age, date of birth, sex.
Billing and delivery postal addresses.
Phone and fax numbers.
Email addresses.
Usernames and passwords.
Payment card details.
Browsing and shopping activities.
Your customer queries.

We, or third party data processors who act on our behalf, may use the personal data you provide us in the following manner:

To provide you with the requested goods and/or services including but not limited to processing and fulfilling your order and administering promotions such as competitions and prize draws.
To monitor and improve the services and the website.
To manage your marketing preferences.
To contact you if there is a query regarding your order.
In the event that you purchase goods on the website, you may be sent an email requesting whether you would like to review your product.
To verify your identity.
In certain circumstances in order to process your order and to verify your identity, we may call your provided telephone number you have provided to perform security checks and to request that you verify certain information.
Market research purposes.
To enable us to comply with any legal or regulatory requirements.
In the detection and prevention of fraud or other crimes.
To assist with any of your customer queries.
For research, analysis, risk management, legal, accounting, administrative, testing, monitoring and for our business operations.


Phishing is a method used by fraudsters to deceive someone into giving sensitive information. Most of the time phishing will take the form of emails, which purport to be from well-known companies and ask recipients to send their private information. This information is then used for identity theft and fraud.

Basha Bedding Ltd will only ask you to send personal details by email if it is responding to a query you have sent in online and these details are needed to answer your query properly. In this case, there will be a unique reference number in Basha Bedding email to you, which refers to your original query. Basha Bedding will never ask you to send any personal details by email unless you have contacted Basha Bedding first. If you have not contacted Basha Bedding, please ignore any email claiming to be from Basha Bedding which asks for personal details, and let us know about it.

If Basha Bedding ever requires your personal information other than when you have already contacted Basha Bedding with a query, for security reasons we will ask you to give us a call.